With over 20 years of industry experience, URG management and personnel can give you peace of mind and commitment to service that comes from our experience and expertise. Our gas leakage survey program includes full project coordination with an emphasis on communication, quality assurance, customer service, and above all safety.

The purpose of the survey is to inspect any portion of a gas system in accordance with federal, state, and customer  guidelines and to ensure compliance, system operation, and public safety.

Surveys conducted include:

• Mobile Flame Ionization

• Walking Flame Ionization

• Public Building Inspections

• Up Rate Surveys

• Monitoring/ Recheck Surveys

• Odor Complaints

• Meter Protection Survey

The survey provides coverage of mains and services above and below ground. The survey is conducted along the route of the pipeline, sampling the atmosphere at ground level.

When a leakage indication is detected, it is verified by performing a subsurface survey and the leakage area is confirmed, centered, and classified using a combustible gas indicator (CGI). A Leakage Report will be prepared for each confirmed location and turned into the customer daily. In addition to this report, a daily summary will be compiled listing all leakage locations and will also be turned into the customer daily.

Summary reports will be furnished weekly to the customer providing updates on the status of surveys as well a summary of all leaks detected for the week. Upon completion of the survey, a  final report will be compiled and given to the customer.

The URG Difference

There are many Companies that provide gas leakage survey services . What distinguishes URG is our professionalism, commitment to quality, and customer service.

Professionalism

All of our employees present a professional image by wearing company uniforms and carrying company identification. Our employees are also trained and given instructions about how to professionally deal with different situations they may encounter in the field.  We realize that we are a representative of our customers.

Commitment to Quality

URG’s main goals are to ensure public safety and to protect our customers’ interests while maintaining the highest standards of safety and integrity in the industry. In this regard, URG Management has implemented methods to validate that the highest quality of work is consistently performed in the field. Each month, our Supervisors and Quality Assurance personnel perform hundreds of quality audits of our work to ensure compliance with our customers standards as well as recognize the strengths and weaknesses of team members.

Customer Service

Our relationships with our customers and the service we provide to them are critical to our success. We work closely with our customers to understand their needs and expectations. We also have monthly meetings with our customers to discuss any issues and review performance.