At URG, our goal is to provide turn key solutions to our customers.  Our diverse range of services includes: 

Contract Locating
Natural Gas Leakage Survey
Underground Construction and Maintenance
Damage Investigations and Recoupment
Meter Reading
Customer Retention
Audits  

Underground Construction and Maintenance

URG’s construction group can provide underground utility construction services including installations, repairs, and routine maintenance.  We also can provide underground streetlight maintenance and repairs such as splicing, bulb replacement, and lens cleaning.

Meter Reading

URG can provide personnel to perform meter reading services, including mobile and visual readings.  Our crews can also replace damaged electronic reading equipment as well as perform a visual safety audit of the metered equipment.

Damage Investigations and Recoupment

URG will provide personnel to respond to all facility damages and complete a thorough damage investigation report.  Our personnel will be able to provide damage reports that are completed at the site and at the time of the damage.  Photographs will also be taken to document the site and the cause of the damage.  These photos will be immediately uploaded to our ticket management system and available for your review.  This will allow our customers to recoup the costs associated with the repairs due to the damage.

Customer Retention

For our broadband customers, we can provide URG personnel to help you retain customers and/or equipment.  We realize that the goal is keep your existing customers, so we will work with the customers and make every attempt to collect and keep the account active.  At the same time, we will also collect equipment from non paying customers and disconnect service where appropriate. 

Audits

URG can help you make sure you are getting what you pay for.  We can perform audits to make sure that the materials you are billed for are what’s being put in.