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At
URG, our goal is to provide turn key solutions to our customers.
Our diverse range of services includes:
Contract Locating
Natural Gas Leakage Survey
Underground Construction and Maintenance
Damage Investigations and Recoupment
Meter Reading
Customer Retention
Audits
Underground
Construction and Maintenance
URG’s construction group can provide
underground utility construction services including
installations, repairs, and routine maintenance.
We also can provide underground streetlight maintenance
and repairs such as splicing, bulb replacement, and lens
cleaning.
Meter Reading
URG can provide personnel to perform meter reading services,
including mobile and visual readings.
Our crews can also replace damaged
electronic reading equipment as well as perform a visual safety
audit of the metered equipment.
Damage Investigations and Recoupment
URG will provide personnel to respond to
all facility damages and complete a thorough damage
investigation report.
Our personnel will be able to provide damage reports that
are completed at the site and at the time of the damage.
Photographs will also be taken to document the site and
the cause of the damage.
These photos will be immediately uploaded to our ticket
management system and available for your review.
This will allow our customers to recoup the costs
associated with the repairs due to the damage.
Customer Retention
For our broadband customers, we can provide
URG personnel to help you retain customers and/or equipment.
We realize that the goal is keep your existing customers,
so we will work with the customers and make every attempt to
collect and keep the account active.
At the same time, we will also collect equipment from non
paying customers and disconnect service where appropriate.
Audits
URG can help you make sure you are getting
what you pay for.
We can perform audits to make sure that the materials you are
billed for are what’s being put in.
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